Tel: 66-2-237-6910
Fax: 66-2-236-0114

Go Thailand Tours Terms and Conditions

TERMS & CONDITIONS

Thank you for visiting Go Thailand Tours Site (hereinafter called "Site"). This Site is owned and operated by Go Thailand Tours Co., Ltd. (hereinafter called "GTT").

Please review the following basic Terms and Conditions that govern your use of and purchase of services from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms of use.

1. BOOKINGS

All bookings have to be made through GTT head office in Bangkok. All bookings will be confirmed by GTT in writing and invoice will be issued as a booking confirmation. Tel : + 662 237 6910-4 / Fax : + 662 236 0114 / E-mail : info@gothailandtours.com

2. PAYMENT

  1. To secure booking, 30 % of Tour Package price shall be made as a deposit within 3 days after received invoice.
    **No deposit required for Half day tour or One day tour.**
  2. Full pre-payment shall be made latest 30 days before arrival date.
    EXCEPT :
    • Arrival date falls in Peak Season (20 December – 10 January), Full pre-payment shall be made latest 60 days before arrival date ; OR
    • Last minutes booking where booking confirmed less than 30 days before arrival date, Full pre-payment shall be made upon received confirmation and invoice.
  3. Non-payment in advance will result in cancellation of all booked service.
  4. Payment shall be made via an online secured payment system by Kasikorn Bank. GTT shall enclosed such payment page link together with confirmation and invoice.

3. CANCELLATION

  1. All cancellations have to be made through GTT head office in writing.
  2. The cancellation date is the date that GTT received a written cancellation during working hours. (Monday – Friday : 8.30 hr. – 18.00 hr.).
  3. Cancellation fee will apply on the following circumstances;
    • Half day tour or One day tour (not including accommodation or ticket)
      CANCELLATION DATE BEFORE ARRIVAL DATE CANCELLATION FEE OF TOUR PACKAGE PRICE
      02 days – 00 day / No Show 100 %
    • Tour Package ( more than one day tour which including accommodation or ticket)
      BOOKING PERIOD CANCELLATION DATE
      BEFORE ARRIVAL DATE
      CANCELLATION FEE
      OF TOUR PACKAGE PRICE
      Low Season
      (16 April – 31 October)

      15 days – 02 days
      01 day – 00 day / No Show

      30% 
      100%

      High season
      (01 November – 19 December  AND 11 January – 15 April)

      30 days – 02 days
      01 day – 00 day / No Show

      50%
      100%

      Peak season
      (20 December – 10 January)

      30 days – 00 day / No Show

      100%

      Due to the above cancellation fee, the refund is excluding :

      –   Bank fees or any processing fees ; and
      –   Air fare or Train fare ( if any tickets is included in Tour Package).
      ** GTT reserves its right to forfeit 30% deposit on a case by case basis, depending on supplier contract which GTT has agreed with. **

4. LIMIT OF LIABILITIES

GTT shall not be liable for any injuries, losses, claims, damages or any punitive losses or any consequential damages of any kind (including lost of profits or lost of saving) whether based in contract, tort or otherwises which arise out of or in anyway connected with any use of this Site or content found herein.

5. PRIVACY POLICY

Your information is guaranteed complete privacy. Our Site uses forms in which you give us contact information (like your name, address, and e-mail address) so you can book travel services, request information and support with us. We use your customer information only when it will be important for us to contact you regarding our service. This Site also contains links to other sites. GTT is not responsible for the privacy practices or the content of such web sites.

6. COPYRIGHT

Unless otherwise specified, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by GTT. The Site as a whole is protected by copyright and intellectual property law. You may download or copy or share the contents and other downloadable materials displayed on the Site for your personal use only.

7. WARRANTIES

This Site is PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information/ content at any time without prior notice. As from time to time, there may be information on Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.

8. SEVERABILITY

No provision of this Terms and Conditions which may be deemed illegal, invalid or unenforceable will in any way invalidate any other provisions of this Terms and Conditions, all of which will remain in full force and effect.

9. GOVERNING LAW

This Terms and Conditions shall be governed by laws of Thailand.

10. MISCELLANEOUS

Any discrepancy of Terms and Conditions between English language and others, the English language version prevails.

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ATTA - The Association of Thai Travel Agents PATA - The Pacific Asia Travel Association TAT - Tourism Authority of Thailand Go Adventure Asia LTD. Go Beyond Thailand