INFORMATION WE COLLECT
Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to arrange travel related services and/or products on your behalf. For example, we may collect details such as your name, country of residence, mailing address, telephone number, e-mail address, credit/debit card details, passport details, loyalty program/ frequent flyer details, information about your dietary requirements and health issues (if any), and other details relevant to your travel arrangements or required by the relevant travel service provider(s) (e.g. airlines, accommodation, travel insurance company or tour providers)
HOW WE COLLECT AND USE INFORMATION
- We require information directly from you via our Service Enquiry Form. In order to place your enquiry, you must provide us contact information so that we can contact you if we have trouble processing an order. In which giving additional information helps provide a more personalized experience on our services, but it is not required. This information is used for billing purpose and delivering travel documentation.
- We may redirect you to a secure site and notify such feature to you when you are about to provide certain type of sensitive information such as financial information in order to make a payment.
- We publish a newsletter and we never sell or share our subscribers’ e-mail address with other organizations for commercial purpose.
Our website may contain link to third party websites over which we have no control. We are not responsible for the privacy practices or content of such websites.
CHANGES TO OUR POLICY
We may update this policy from time to time by posting an update version online.
FEEDBACK / COMPLAINTS / CONTACT
If you have any enquiries, comments or complaints about this policy or our handing of your personal information, please contact us at
Attention: Go Thailand Tours Co., Ltd.
Address: 5th Floor, CCT Building 109 Surawong Road, Bangrak, Bangkok 10500
Telephone: +662 237-6910-4
We will respond to any enquiries or complaints received as soon as practicable.